- Identification of the data controller
JOSÉ JÚLIO ROMA DE ANDRADE – Despachante Oficial Unipessoal, Lda., with professional headquarters at Avenida Infante D. Henrique nº 328 1ª F, 1800-223 LISBOA, NIPC 506010031, hereinafter referred to as ROMA ANDRADE – Customs Broker.
- Conditions of Use
The website www.romandrade.com is managed by Roma Andrade – Customs Broker with the purpose of disseminating informative content of interest to the general public.
The Roma Andrade – Customs Broker makes an effort to ensure the updating and accuracy of all information available on its website but does not guarantee that the information provided is permanently updated and accurate.
The visualization of legal or regulatory provisions on the website www.romandrade.com does not dispense with consulting the Customs Broker version of them.
Roma Andrade – Customs Broker is not responsible for any losses or material or personal damages that may arise directly or indirectly from the use of the information made available on its website, the user being the sole and exclusive responsible for all decisions taken based on the information on the website www.romandrade.com.
The website www.romandrade.com makes it possible to link to other internet websites through links available for this purpose. However, Roma Andrade – Customs Broker does not assume any responsibility for the information made available on these websites or for the provision of services by external entities.
The intellectual property rights of all the contents of www.romandrade.com, except those provided by external entities duly identified, are legally protected and belong to JOSÉ JÚLIO ROMA DE ANDRADE – Despachante Oficial Unipessoal, Lda.
The user can access the website www.romandrade.com through the available remote channels, and Roma Andrade – Customs Broker does not assume any responsibility for damages resulting from eventual situations of impossibility, delay, suspension or interruption in the access to its website due to technical failures or other reasons. Roma Andrade – Customs Broker does not guarantee that the access to its website will not suffer interruptions or disturbances resulting from technical problems.
The Roma Andrade – Customs Broker does not guarantee that your website works correctly on all mobile devices and their settings, not committing to develop content that fits all devices available on the market.
All contents available on the website www.romandrade.com, including those made available in applications for PDA and mobile phones, may be changed without notice, with the exception of those expressly required by law.
The total or partial reproduction of any information or content of the website www.romandrade.com, as well as images, videos or any other multimedia element, including those made available through the PDA and mobile phone applications, or their rental or sale, is not allowed without prior authorization from Roma Andrade – Customs Broker or from external information providers duly identified.
- Your consent
- Why do we treat personal data?
The personal data collected are mainly used to respond to requests for information and contact, contractual management, provision of services and communication of changes to the products and services subscribed, but may also be used, with your consent, in the disclosure of new products and services and news about the company Roma Andrade – Customs Broker, in carrying out evaluation surveys and information actions legally required.
- What personal data are collected?
The personal data collected are limited to Name, Address, Telephone / Smartphone, NIF / NIPC, e-mail address, but other necessary data may be collected to provide products or services. In addition, when email is sent, statistical data is collected which allows us to know the behaviour of each subscriber in relation to the email received.
- How is personal data collected?
In general, personal data are collected when you subscribe to one of our products or services, and some of the personal data is required to provide the service. We also collect your data when you subscribe to Newsletters, to respond to your messages and requests for information, to analyse and formalise your application as a partner or employee, for the operations and management of the website, to prevent fraud and to keep a record of your contact details. We always respect your right to privacy and do not collect any personal information about you without your prior and explicit consent. Your personal data will not be reused for other purposes that are previously identified or that have no connection with those purposes for which they were initially collected. However, you are solely responsible for providing incorrect or inaccurate data.
- Data of minors
The website is not intended for minors under the age of 16, so we ask that these minors do not use the website and do not give us personal information through it.
- Sensitive data
We expressly request that you do not send us and disclose any sensitive personal data, i.e. information revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic information, biometrics, health data or data concerning a natural person’s sexual life or sexual orientation. Such personal data shall be deleted immediately.
- What is the period of retention of personal data?
It should be noted that the personal data you provide us with will be kept for a maximum period of ten years. However, in certain cases we may retain the data for longer periods, particularly where the law requires this.
- Right of access, rectification and updating of data
Under the terms of the applicable legislation, you, as data owner, are guaranteed the right, at any time, to access your personal data, request its rectification or addition, oppose the processing of the data, except those strictly necessary for the provision of the service and/or request the portability of the data, request the elimination of your data for marketing or telemarketing purposes or inclusion in subscriber lists and information services. You may request any of the above mentioned actions through our contact page present on the website, using the most convenient and accessible means to your needs, establishing communication with us through our address, telephone or email through the link: https://romandrade.com/pt/contactos/.
If you ask us to delete some or all of your personal data, some of the services requested may not be provided to you, keeping the personal data necessary to fulfil your legal obligations. We reserve the right to request access to identification details of the person making the request in order to prove their identity.
- Disclosure of information to third parties
We do not sell or trade your data. In the context of your activity, we may use third parties to provide certain services, which may involve access by these entities to the personal data of our users and customers. When this happens, we take all the appropriate precautions, contractually imposing on these entities the appropriate technical and organizational measures to prevent any illicit processing of data and to ensure their availability, integrity and confidentiality. Personal data may also be made available to the courts and other competent authorities, in strict compliance with the provisions of the law, in particular when it is necessary for the resolution of disputes regarding invoicing and for activities relating to the protection of public security, defence and state security and the prevention, investigation or detection of criminal offences.
Ensuring confidentiality, integrity and availability of data is a commitment we make to all our customers and users. In this sense, we follow the best information security management practices, requiring our employees to strictly comply with the strictest standards, ensuring the security of personal data that is communicated to us, and may not use such data for any purposes other than those defined in the contract, nor correlate it with other data that is in its availability. We warn you that the data circulating on the Internet is not fully protected against possible deviations, being the communication of access passwords, keywords, confidential codes and any sensitive information carried out under your full responsibility.
What are cookies?
Cookies are small text files that are generated by websites when accessed by the User. These files are sent through the internet browser (web browser) and are placed on the User’s computer or mobile device, without any damage to the software and/or hardware of those equipments.
The placement of cookies will help the website to recognize the computer or mobile device the next time the User visits it.
The cookies used do not collect information that can identify the User. Cookies collect generic information such as how you access and use the website or the area of the country/countries through which you access the website, etc. Cookies retain only information related to the preferences of the User.
What cookies are for?
Cookies are used to help determine the usefulness, interest and number of uses of websites, allowing faster and more efficient navigation and eliminating the need to repeatedly enter the same information.
What kind of cookies we use?
Analytical Cookies – are used to analyse how Users use the website and monitor its performance, allowing us to ensure a high quality user experience, customise our offering and quickly identify and correct any problems that arise. We use performance cookies to find out which pages are most popular, which method of linking between pages is most effective, or to determine why some pages are receiving error messages. Based on your use of the website, we may also use these cookies to highlight articles or services on the website that we think may be of interest to you. These cookies are only used for statistical analysis and creation purposes, without ever collecting personal information.
Functionality cookies – are used to allow us to remember the User’s preferences regarding the use of the website, so that it is not necessary to configure the website again each time you visit it.
Permanent cookies – are stored at the level of the internet browser (web browser) on the access devices (computer, mobile and tablet) and are used every time the User makes a new visit to the website. They are generally used to direct navigation according to the User’s interests, allowing us to provide a more personalized service.
Session cookies – they are temporary and remain in your web browser until you leave the website. The information obtained allows us to identify problems and provide a better browsing experience.
As we have explained, cookies help Users to make the most of the website www.romandrade.com. By accessing the website, the User authorises cookies to be stored in the web-browser, but can always disable some or all of our cookies.
We remind you that by deactivating cookies, parts of our website may not function properly
How can you set cookies?
– Internet Explorer: Tools > Internet Options > Privacy > Configuration.
For more information, please consult Microsoft support or browser Help.
– Mozilla Firefox: Tools > Options > Privacy > History > Custom Settings.
For more information, see Mozilla support or Browser Help.
– Google Chrome: Settings > Show advanced options > Privacy > Content settings.
For more information, see Google support or browser Help.
– Safari (Apple): Preferences > Security.
For more information, see Apple support or browser Help.
– Opera (Opera Software): Configuration> Options> Advanced> Cookies
For more information, see Opera support or browser help.
If you use a different browser than the ones above, please consult your cookie installation, usage and blocking policy. However, using the tool www.youronlinechoices.com, you can find useful information and configure, provider by provider, your cookie preferences.
- Links to third party websites
The links on this website may lead to other websites. We are not responsible for, approve or in any way endorse or endorse the content of such websites, nor the websites linked to or referred from them.
- General Provisions
We are not responsible for damages resulting from viruses that may infect the user’s computer or network, or other property, by virtue of access to our website with transfer of content from it to the user’s computer or network.
- Exercise of Rights
In accordance with the provisions of the GDPR, the User may exercise his/her rights of access, rectification, cancellation, opposition, portability, limitation and erasure by requesting it in writing by any of the following means, including in any case a copy of a document proving his/her identity and specifying the right or rights he/she wishes to exercise.
Anyone can contact us to obtain information about their rights or to complain about how we use their information by emailing email@example.com. We will do our best to help, however, if you are still unsatisfied you may contact the GDPR – General Data Protection Regulation whose contact details can be found at www.cnpd.pt.
Roma Andrade – Customs Broker
Avenida Infante D. Henrique nº 328 1ª F, 1800-223 LISBON
This Privacy Statement may be updated on a regular basis and whenever we make changes, these will be posted on our website so we encourage you to check back regularly.